Umarex Walther Q5 5" Match Air Pistol Red Dot Combo .177

Shipping & Delivery

At Shooting Supplies, we keep our delivery pricing straightforward. We use a flat-rate shipping model, meaning you pay the same consistent price regardless of the size of your order.

• Postcode Calculation: Shipping costs are finalised at checkout once your delivery address is confirmed.
• Heavy Goods: Specialised items, such as gun safes, require bespoke shipping arrangements. Costs for these items can exceed £70; please contact us directly for a custom delivery quote.
• Dispatch Times: We aim to process and dispatch all orders within 48 hours. While most customers receive their items within 2–3 business days, please note that certain specialised products may require additional handling time.
• Multiple Shipments: To get your gear to you as quickly as possible, we may ship your order in separate installments if items are coming from different locations.
• Redirection & Refusals: Please ensure your delivery details are accurate. Redirecting a package in transit or failing to collect an order may result in additional handling fees.

In-Store Stock & Collection

• Store Inventory:Items listed as “In Stock” are stocked at our Bromsgrove store. These usually arrive within 2–3 days. If you plan to visit us in person, we recommend calling ahead to ensure availability, 01527 831 261.
• Restricted Items (Collection Only): Specific products, including shotguns, rifles, airguns, and moderators, cannot be shipped to residential addresses. These require in-person collection with valid identification (Passport) or a relevant Firearms/Shotgun Certificate.

Returns & Refunds

We want you to be satisfied with your purchase. If you change your mind, you have 14 days from your cancellation notice to return the goods to us.

Return Conditions

To be eligible for a refund, items must be:

• Returned in their original, unopened packaging.
• In a “as new” condition suitable for resale.
• Securely packaged to prevent damage during transit.

Note: These conditions do not apply to faulty goods. For non-faulty returns, the cost of shipping and recovery remains the responsibility of the customer.

How to Return

Please ensure that you include your order number and contact details, and that our return address is clearly labeled on the exterior of your package:

For any questions regarding your delivery or a potential return, please contact our team at 01527 831 261.

Secure Checkout

All transactions on our website are processed through a fully encrypted, SSL-secured connection. Your personal and payment details are never stored on our servers.

Payments are handled by Worldpay, one of the UK’s leading payment processors, providing bank-grade security for every order.

Accepted Payment Methods

• —Visa & Visa Debit
• —Mastercard & Maestro
• —American Express
• —Finance (on orders over £250 — see Finance section below)

Your Data & Privacy

Your data is used solely to process your order and will never be sold or shared with third parties for marketing purposes. For full details, please refer to our Privacy Policy.

Spread the Cost

You can spread the cost of most products on orders over £250 with our flexible finance options. Finance is offered by BuyLine Ltd.

Use the finance calculator on this page to explore deposit and repayment options and see estimated monthly payments before you apply.

Key Terms

Eligibility

• —You must be a UK resident aged 18 or over.
• —Finance is subject to status and credit approval.
• —The application process includes a credit check.
• —For more information on credit checks, visit the Money Advice Service.